Privacy Policy

Introduction and Scope

This Privacy Policy outlines how All Write Insurance Agencies Ltd, (“we”, “us”, “our”, “AWI”) collect, use, and disclose personal information through our website, telephone, or via email. The website provides general information about insurance products and enables users to request quotes, submit inquiries, and connect with licensed agents.

We are committed to protecting personal information in compliance with:

Personal Information Protection Act (PIPA) (British Columbia)
Personal Information Protection and Electronic Documents Act (PIPEDA)
British Columbia Financial Services Authority (BCFSA) expectations

You can choose not to provide AWI with your personal information, however, this may impact Agents being able to provide you with the necessary products or services requested.

Personal Information We Collect

We collect and use personal information for purposes that a reasonable person would consider appropriate, including:

Collecting identifying information (including but not limited to name, email address, phone number, mailing address)
Information necessary to establish eligibility and provide you with insurance quotes and product information
Contact details necessary to connect you with licensed insurance agents
Information necessary in assessing eligibility for insurance products
Technical information (such as IP address, browser type, device information, and pages visited) to improve website functionality, user experience, and performance
Payment information
Information about your vehicle, driving habits, and claims

How We Collect Information

We collect personal information from you in person, over the phone, online, or through email when you:

Fill out and submit your webform on the AWI website
Request a quote or callback from an agent
Browse our website (via cookies and analytics tools)
Submit any applications for insurance products

Consent

By submitting your information through our website, you consent to its collection, use, and disclosure as described in this policy.

You may withdraw consent at any time, subject to legal or contractual limitations.

Disclosure of Information

We may disclose your information to:

Licensed insurance agents and brokers within our organization
Insurance carriers and underwriting partners
Service providers (e.g., CRM systems, hosting providers, analytics tools)
Regulatory authorities (including BCFSA) when required
Legal authorities where required by law

We do not sell personal information.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law and regulatory obligations.

Safeguards

We implement reasonable safeguards to protect personal information, including:

Secure servers and encryption
Access controls
Internal confidentiality practices

Your Rights

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Withdraw consent (subject to limitations)

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Breach Notification

In the event of a data breach posing a real risk of significant harm, we will notify affected individuals and authorities as required by law.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.